iMDsoft, a global leader in clinical information systems, is a wholly owned subsidiary of N. Harris Computer Corporation. Founded in 1996 and headquartered in Israel, the company licenses its systems for use at more than 400 hospitals worldwide.
iMDsoft’s products are designed to enhance care quality and improve financial performance throughout the hospital. With extensive experience in high acuity environments, the company delivers results in areas of the hospital with the highest cost, revenue, mortality, and morbidity. MetaVision uses a single platform to automate workflows in a variety of environments, including intensive care, pre-op, anaesthesia, step-down units, and general in-patient beds.
We fit hospitals’ overall IT strategy with seamless integration to all major hospital information systems and the most widely used medical devices on the market today.
Our products comply with the relevant laws and regulations of the territories in which they are marketed, and have been granted licenses, certification and other accreditations as appropriate (e.g., CE, TGA ARTG, Health Canada, etc.). Our quality management system is certified under ISO 13485, which ensures that every working process is controlled and continuously improved to meet market and customer requirements. Our information security management system (ISMS) is certified under ISO 27001, which ensures that we meet the highest standards for data privacy and protection of information, including health information.
We provide fast and effective local support to our UK customers. Whether you use our hotline or our online portal, our dedicated and experienced team is available 24/7, 365 days a year.
Get proactive performance monitoring using Sentry, our innovative tool designed to enhance the quality of MetaVision installations. Sentry continuously monitors key performance indicators that have been designated by iMDsoft customers worldwide as precursors of the most prevalent system issues. Sentry identifies potential problems before they develop, enabling early intervention.
iMDsoft has an elite team of professionals who handle implementations, assisting users from the very start of the process until go-live. Implementation projects are scoped together with the customer and a clearly defined schedule is created, ensuring the timely completion of all projects. Our team includes clinical specialists familiar with the hospital environment in each region, technical application specialists who facilitate the installation process, and integration specialists.
iMDsoft offers its customers ongoing advanced educational programs. Sessions are provided onsite or remotely to help optimise use of the solution, better support workflows and incorporate use of advanced application features. Training courses combine hands-on practices, case studies, workbooks, and more.
iMDsoft is proud of its close cooperation with the MetaVision user community. Our UK customers have been instrumental in driving our product development, with functionality specifically designed to address regional needs. We continually look for new ways to help hospitals maintain the highest level of care while responding to growing demands for increased efficiency. Via close customer contact and annual user groups, iMDsoft ensures that our innovation plans are impacted and validated by our users’ feedback and suggestions.